Engaging quality talent for ISS across sustainable talent pools

Previously ISS relied on over 120 agencies to source 50% of their candidates, all at a substantial cost which was unsustainable. They required a dedicated recruitment team with expertise in high-volume hiring and employer brand development across 13 business units. They needed to access quality candidates across sustainable talent pools, while reducing agency reliance and costs as well as providing better visibility and control. Their recruitment approach was reactive; they wanted to turn that into a strategic proactive model which allowed them to tap into a huge unclaimed market of passive job seekers.